5★ on Google · NICEIC registered · transparent pricing · covered across Poole, Bournemouth, Wareham, Wimborne, Christchurch and surrounding Dorset.
If you smell burning, see sparking, or have water near electrics — turn off the main switch at your consumer unit and call us immediately on 07809 680068.
Most electrical faults can wait a day or two for a booked appointment. These can't:
Honest pricing on what is already a stressful situation. Every callout fee includes the first hour of labour and full diagnosis — we'll confirm the cost before doing any chargeable repair work.
| When / what | Price |
|---|---|
| Daytime (Mon–Sat 07:30–18:30) — includes first hour | From £150 |
| Evening (after 18:30) & weekend — includes first hour | From £180 |
| Bank holiday — includes first hour | From £200 |
| Hourly labour after first hour | From £55/hr |
| Parts (e.g. RCBO, MCB, RCD, fuse spur, isolator) | At cost + 10% |
| Out-of-hours diagnostic-only (no repair done) | From £120 |
No call-out charge if we can't safely access the property or if the fault turns out to be a network supply issue (we'll tell you to ring SSEN on 105 instead — that's their free 24/7 power-cut line).
Poole and Bournemouth both have dedicated pages with response-time tables, postcode coverage, and area-specific FAQs. Other Dorset towns are quoted via this hub — same fixed callout pricing applies.
If you Google "emergency electrician Dorset" you'll find half a dozen national booking platforms (Checkatrade-style portals) that take your call and dispatch whoever happens to be available. We've fixed the aftermath of a few of those jobs. Here's what's different about ringing us directly:
That's also why our emergency callout fee is £150 rather than the £75–£90 you sometimes see advertised. The cheaper number is usually a "get them through the door" fee that doesn't cover meaningful diagnosis. Ours covers the first hour fully.
Yes — Tim or one of the team picks up the phone any time, day or night, including weekends and bank holidays. We don't use an answering service. Response times are honest: we'll tell you the realistic ETA when you call (typically 1–2 hours from our Poole base for anywhere in BH1-BH23). If we're already on a job we'll tell you and point you to a backup contact rather than leave you waiting indefinitely.
Genuine emergencies: total loss of power that isn't a network outage; burning smell from a socket / switch / consumer unit; sparking or arcing from any electrical accessory; main switch keeps tripping and won't reset; exposed live wiring after a leak or DIY accident; smoke from a fitting; any electrical fault with water present; anyone has had a shock (even mild). Things that feel urgent but usually aren't: a single circuit tripped that resets fine, one room without lights when the rest of the house works, a faulty socket that has no smell or scorch marks. Call us anyway if you're unsure — we'll diagnose over the phone first.
Daytime callouts (Mon–Sat 07:30–18:30) start from £150 and include the first hour. Evening and weekend callouts start from £180; bank holidays from £200. The higher fee covers travel and overtime. Parts are charged at cost plus 10%. We confirm the price before doing any chargeable work, so you never get a surprise invoice. Diagnostic-only callouts (no repair done — e.g. fault traced to network supply needing SSEN) are £120 out-of-hours.
Both. Most callouts are resolved in the first visit — we carry common parts (RCBOs, RCDs, MCBs, fused spurs, neon indicator switches), full test kit, and we can re-pull cables for damaged sections in the same trip. If the fault needs a part we don't carry (a specific Hager / MK / Crabtree breaker, an electric shower element, an EV charger replacement) we'll isolate the affected circuit safely, leave the rest of the property functional, give you a fixed quote for the return visit, and source the part within 24 hours.
Yes — we're NICEIC registered (Domestic Installer + Approved Contractor under company number 08495604). Anything we install in an emergency callout — an RCBO swap, a remediated cable section, a replaced shower isolator — goes onto a Minor Works certificate, signed under our NICEIC enrolment, sent the next working day. The certificate is accepted by mortgage lenders, insurance providers, and home-buyer surveyors.
From our Creekmoor (BH17) base in normal traffic: Poole town centre & Quay 10–15 min; Sandbanks / Canford Cliffs (BH13) 12–15 min; Branksome / Parkstone (BH12 / BH14) 8–12 min; Broadstone (BH18) 10–15 min; Hamworthy (BH15) 12–18 min; Bournemouth West (BH4 / BH9) 15–20 min; Bournemouth central (BH1–BH8) 25–35 min; Wimborne (BH21) 20 min; Christchurch (BH23) 20–25 min; Wareham (BH20) 22 min. Out-of-hours response (after 18:30 or weekends) typically adds 5–10 minutes depending on traffic on the A35 / A338.
Don't wait — call 07809 680068 now. We're available 24/7 with typical response within 1–2 hours.
