5★ on Google · NICEIC registered · transparent pricing · Poole in 8–15 min, Bournemouth in 18–35, and the same fixed callout price across Wareham, Wimborne, Christchurch and the rest of Dorset.
If you smell burning, see sparking, or have water near electrics — turn off the main switch at your consumer unit and call us immediately on 07809 680068.
An emergency electrician callout in Dorset costs from £150 daytime (Mon–Sat 07:30–18:30), £180 evenings and weekends, and £200 on bank holidays — every fee includes the first hour of labour and full diagnosis. We answer 24/7, with a typical 1–2 hour response across Poole, Bournemouth, Christchurch, Wimborne, Wareham and the surrounding towns.
Most electrical faults can wait a day or two for a booked appointment. These can't:
Honest pricing on what is already a stressful situation. Every callout fee includes the first hour of labour and full diagnosis — we'll confirm the cost before doing any chargeable repair work.
| When / what | Price |
|---|---|
| Daytime (Mon–Sat 07:30–18:30) — includes first hour | From £150 |
| Evening (after 18:30) & weekend — includes first hour | From £180 |
| Bank holiday — includes first hour | From £200 |
| Hourly labour after first hour | From £55/hr |
| Parts (e.g. RCBO, MCB, RCD, fuse spur, isolator) | At cost + 10% |
| Out-of-hours diagnostic-only (no repair done) | From £120 |
No call-out charge if we can't safely access the property or if the fault turns out to be a network supply issue (we'll tell you to ring SSEN on 105 instead — that's their free 24/7 power-cut line).
Six situations account for most of the callouts we attend. Knowing which one you're in usually tells you what it will cost before we arrive.
| Situation | Most likely diagnosis | What we do | Cost |
|---|---|---|---|
| Total power loss after a storm (the most common winter callout) | Either an RCD trip you can reset, a main switch trip you can’t, or genuine cable damage | Reset attempt → fault find → board upgrade or cable repair | From £150 callout + remediation quote |
| 1930s semi with a consumer unit tripping repeatedly — Winton, Moordown, Branksome | Almost always a failing 30 mA RCD on the original split-load board | On-the-spot RCBO swap, or a full board upgrade quote | From £150 callout; RCBO swap from £180 total |
| Burning smell from a socket or switch in a period property | Loose terminal, overheating accessory, or rubber-sheathed cable failing at the termination | Isolate immediately + accessory replacement + circuit re-test | From £150 callout + £80–£200 accessory work |
| Flat-conversion shared-supply outage — BH4 Westbourne, Poole town centre | Often network-side (SSEN) — ring 105 first; if not, a shared meter-cabinet trip | Diagnostic visit; coordinate with SSEN if cutout-side, board fix if flat-side | From £120 if network-side; from £150 if installation-side |
| HMO 3am power loss — Boscombe, Springbourne, Winton | Usually a faulty appliance tripping the RCD covering tenant rooms | Find the faulty appliance, clear the trip, advise on prevention | From £180 (out-of-hours) callout |
| EV charger fault — won’t start a session, or the RCBO has tripped | Often a comms or app issue rather than electrical — but can be Type-A RCD compatibility | Phone triage first to rule out app issues; on-site if it’s a genuine fault | Phone diagnosis free; from £150 if a visit is needed |
We're based at Unit 45 Balena Close in Creekmoor (BH17 7DY), so Poole is the fastest patch we cover. Times below are honest door-to-door estimates in normal traffic. Night response (22:00–06:00) is quicker because the roads are clear. We give you a realistic ETA on the phone — if it's 25 minutes we say 25 minutes, not "shortly".
| Postcode | Areas covered | Daytime | Night |
|---|---|---|---|
| BH12 / BH14 | Parkstone, Branksome, Penn Hill, Lower Parkstone | 8–12 min | 6–10 min |
| BH13 | Sandbanks, Canford Cliffs, Branksome Park, Lilliput | 12–15 min | 10–13 min |
| BH15 | Poole Old Town, the Quay, Hamworthy, Oakdale | 10–18 min | 8–14 min |
| BH16 | Upton, Lytchett Minster, Sterte | 10–15 min | 8–12 min |
| BH17 | Creekmoor, Canford Heath, Fleetsbridge (our base) | 0–5 min | 0–5 min |
| BH18 | Broadstone | 10–15 min | 8–12 min |
We do a lot of urgent work in BH13 and BH14 specifically — older properties on the harbour side often have ageing boards that trip in the winter storms.
Measured from our Poole base via the A338 / A347 / Wessex Way. Night response is typically 4–8 minutes faster across every BCP postcode because those roads run free after 22:00.
| Postcode | Areas covered | Daytime | Night |
|---|---|---|---|
| BH1 / BH2 | Town centre, East Cliff, West Cliff, Lansdowne | 25–30 min | 20–25 min |
| BH3 / BH4 | Talbot Woods, Westbourne village | 22–28 min | 18–22 min |
| BH5 / BH6 | Boscombe, Pokesdown, Southbourne, Tuckton | 28–35 min | 22–28 min |
| BH7 / BH8 | Springbourne, Queens Park, Charminster, Holdenhurst | 26–32 min | 20–26 min |
| BH9 / BH10 | Winton, Moordown, Northbourne, Ensbury Park | 22–28 min | 18–22 min |
| BH11 | Kinson, Bear Cross, West Howe | 18–22 min | 15–18 min |
Everywhere else in Dorset — Wareham, Wimborne, Christchurch, Ferndown, Ringwood, Broadstone, Sandbanks — is covered at the same fixed callout pricing, typically 20–25 minutes. Just call 24/7.
If you Google "emergency electrician Dorset" you'll find half a dozen national booking platforms (Checkatrade-style portals) that take your call and dispatch whoever happens to be available. We've fixed the aftermath of a few of those jobs. Here's what's different about ringing us directly:
That's also why our emergency callout fee is £150 rather than the £75–£90 you sometimes see advertised. The cheaper number is usually a "get them through the door" fee that doesn't cover meaningful diagnosis. Ours covers the first hour fully.
Yes — Tim or one of the team picks up the phone any time, day or night, including weekends and bank holidays. We don't use an answering service. Response times are honest: we'll tell you the realistic ETA when you call (typically 1–2 hours from our Poole base for anywhere in BH1-BH23). If we're already on a job we'll tell you and point you to a backup contact rather than leave you waiting indefinitely.
Genuine emergencies: total loss of power that isn't a network outage; burning smell from a socket / switch / consumer unit; sparking or arcing from any electrical accessory; main switch keeps tripping and won't reset; exposed live wiring after a leak or DIY accident; smoke from a fitting; any electrical fault with water present; anyone has had a shock (even mild). Things that feel urgent but usually aren't: a single circuit tripped that resets fine, one room without lights when the rest of the house works, a faulty socket that has no smell or scorch marks. Call us anyway if you're unsure — we'll diagnose over the phone first.
Daytime callouts (Mon–Sat 07:30–18:30) start from £150 and include the first hour. Evening and weekend callouts start from £180; bank holidays from £200. The higher fee covers travel and overtime. Parts are charged at cost plus 10%. We confirm the price before doing any chargeable work, so you never get a surprise invoice. Diagnostic-only callouts (no repair done — e.g. fault traced to network supply needing SSEN) are £120 out-of-hours.
Both. Most callouts are resolved in the first visit — we carry common parts (RCBOs, RCDs, MCBs, fused spurs, neon indicator switches), full test kit, and we can re-pull cables for damaged sections in the same trip. If the fault needs a part we don't carry (a specific Hager / MK / Crabtree breaker, an electric shower element, an EV charger replacement) we'll isolate the affected circuit safely, leave the rest of the property functional, give you a fixed quote for the return visit, and source the part within 24 hours.
Yes — we're NICEIC registered (Domestic Installer + Approved Contractor under company number 08495604). Anything we install in an emergency callout — an RCBO swap, a remediated cable section, a replaced shower isolator — goes onto a Minor Works certificate, signed under our NICEIC enrolment, sent the next working day. The certificate is accepted by mortgage lenders, insurance providers, and home-buyer surveyors.
First: ask them to turn off the main switch at the consumer unit if there’s any smell of burning, sparking, smoke, or water near electrics. That makes the property safe immediately. Second: get the address, the postcode and a brief description of what happened — what tripped, what they could smell, when it started — and call us. We typically attend within 1–2 hours anywhere in BH1–BH17. We deal with the tenant on site so you don’t need to leave home, and we email you the Minor Works certificate and the invoice the next working day. For HMOs specifically, emergency callouts in the BCP licence stock around Boscombe, Springbourne, Winton and Charminster are common because of the older shared boards — most resolve with an RCBO swap or a board upgrade booked in within the week.
No, and we’ll tell you so rather than charge you to find out. If your neighbours have lost power too, it’s a network fault, not an installation fault. Ring SSEN — the distribution network operator for the whole of Dorset — free on 105, 24 hours a day. They restore supply at no cost to you. Call us if the power is out in your property only, if it comes back and keeps tripping, or if there’s any smell, spark or heat involved. If we attend and find the fault is network-side, the out-of-hours diagnostic-only charge is £120 and we’ll hand you the SSEN reference.
From our Creekmoor (BH17) base in normal traffic: Poole town centre & Quay 10–15 min; Sandbanks / Canford Cliffs (BH13) 12–15 min; Branksome / Parkstone (BH12 / BH14) 8–12 min; Broadstone (BH18) 10–15 min; Hamworthy (BH15) 12–18 min; Bournemouth West (BH4 / BH9) 15–20 min; Bournemouth central (BH1–BH8) 25–35 min; Wimborne (BH21) 20 min; Christchurch (BH23) 20–25 min; Wareham (BH20) 22 min. Out-of-hours response (after 18:30 or weekends) typically adds 5–10 minutes depending on traffic on the A35 / A338.
Don't wait — call 07809 680068 now. We're available 24/7 with typical response within 1–2 hours.
